About the service
1. Support wholesale. If you want to buy a lot of goods, you can contact our customer service, we will provide you with more favorable prices and better shipping services.
2. On behalf of the delivery. We can send the goods directly to your customers and promise not to leave our store information.
3. Purchasing. If you have a product you want to buy, but the store does not sell it, you can contact our customer service and our staff will help you.
4. Customized products. We have an excellent design team and perfect mechanical equipment. If you have customized needs, you can contact us. We can produce minifigures, sets and blocks printing, OEM, ODM.
About shipment
1. Delivery time. The package is usually sent out within 5-7 days. When the order is large, the shipment may be delayed. We will send it out as soon as possible. If you have any questions, please contact customer service.
2. Order protection time. If your order protection time is about to expire and you have not received the package, please contact our customer service and we will extend the order protection time for you.
3. Logistics options. We take full traceable logistics, you can check the logistics information of the entire package, which is fast and safe.
4. Modify the address. We will send the package to the address in the order, so please confirm the accuracy of the address before placing the order. If you need to modify the address, please contact customer service in time before we ship.
5. Product shortages. We check the integrity of the product before shipping. If you find that there are missing parts and product problems after receiving, you can contact our customer service, and we will give you a replacement or refund.
About Feedback
Your satisfaction and positive feedback are very important to us. If you are satisfied with our products and services, please leave positive feedback and five stars.
If you have any questions about our products or services, please contact us before leaving negative feedback. We will try our best to solve any problems and provide you with the best customer service.
About online time
Moscow time: 4:00-7:00 \ 9:00-13:00
New York time: 20:00-23:00 \ 1:00-5:00
London time: 3:00-6:00 \ 8:00-12:00
